Privacy policy

What kind of data do we collect?
•Reservation: In order to book your hotel reservation we collect the necessary data. Those are the name of the orderer, the traveler, phone- and faxnumber, e-mail address, if applicable your address and creditcard number as well as your date of arrival and departure, the planned hotel, category of rooms, conditions of cancelations and the IP address.
•Requests by e-mail: The questions, bookings or general requests directed to us will be collected and archived for a short time and deleted after the period of 60 days.
•login / registered user: You can register yourself on our website and place your data of contact. Registered users will profit from a faster and more comfortable procedure of booking.
•Newsletter: You can subscribe for our newsletter free of charge and receive it every month through e-mail. The subscription can be canceled at any time.

Data transmission

The data necessary for your booking will be passed on to the hotel of your choice. Hotels can eventually use a central booking system in order to place your booking e.g. of a hotel chain. Data will basically not been given, sold or rented out to a third party. Excepted are only legal or official orders.

Archival storage

In line with the legal regulations we are required by law to document and archive business processes. (Bookkeeping / German Commercial Code). Data that are excluded from this legal regulations will be deleted at regular intervals; e.g. creditcard-data after the booked day of departure.

Data security

Data that are security relevant will be cryptographically secured by using the 256 Bit SSL-(Secure Socket Layer) procedure and transmitted. The currently used encryption depends amongst others upon the used browser. Our IT-infrastructure is optimated by the standards of the german Federal Office for Information Security (BSI) to assure the most possible security against loss or abusive use of the data. Reference: www.bsi.de.

Contact

If you have any question regarding our data security please contact us: datenschutz[AT]ehotel.de

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Contact

If you have questions concerning our data protection guidelines contact us via: datenschutz[AT]ehotel.de